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CRM Services

CRM stands for Customer Relationship Management. As the central goal of every business is to serve its customers, Customer Relationship Management (CRM) in recent times has emerged as a way of using technology to do just that. Using CRM, businesses can learn more about customer needs and behaviors in order to develop stronger relationships with them and also to formulate strategies to optimize communication and mould the business around their needs

If you are looking for such an exercise, VIP has custom solutions just for the purpose. We help companies decide on the right on-demand CRM solutions and services, helping companies increase profitability by improving customer value and reducing operating costs. We can help you streamline your customer service processes to ensure consistently high service levels, quick response times, accountability and problem resolution.

In the last few years, the market for on-demand CRM has soared particularly among small and mid-sized companies, largely because of fears about the expense, duration and complexity of large-scale on-premise CRM implementations. And indeed, on-demand CRM is often a good choice for companies looking to implement standard CRM processes and are able to use out-of-the-box features, with little or no internal IT support, and don't require complex or real-time integration with back office systems. With all these occurrences in the CRM market, We has grown into a full-fledged on-demand CRM services provider which helps companies not only decide on the right provider but also does deliver implementation, consulting, data migration, cleansing, training and integration services.

The penetration of our Internet technologies as a business process enabler has allowed companies to develop efficient, scalable, multi-channel customer interactive systems that reduce the cost of contact and enhance services. Our CRM solutions do help in meeting the challenges that some companies are facing in retaining customers and keeping sales costs under control, but they address only a part of the problem.

We are into different kind of CRM Implementations and Integrations like Salesforce, Zoho CRM, Sugar CRM etc.

Our organized structure of CRM services includes:

  • Implementation
  • Consulting
  • Integration Services
  • Data Migration Services
  • Application Development
  • Training
  • Integrations with third party applications

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